SneakPeek® Clinical Redraw

Service Description

Although a rare occurrence, redraws are a necessary consequence if you have mistakenly tested too early in your pregnancy or have received an inconclusive test result. If that happens, we will send a VeniDirect Certified Phlebotomist to collect a new sample. To request a redraw, you must wait at least one full week from receiving your initial inconclusive result. We do this to reduce the possibility of getting a second inconclusive result. Note: The $25 convenience fee is all-inclusive and covers a new test kit, specimen collection, express shipping, and rapid results. In addition to the convenience fee, a mileage fee will be applied if you live outside our service area.

Cancellation Policy

Cancellations made up to 24 hours before a scheduled appointment via email, text, or phone call will be processed without a penalty. Alternatively, you can log into your VeniDirect account to make the necessary changes. Cancellations made 24 hours or less before an appointment will be subject to a charge of either 100% of reserved service or $50, whichever is greater. This includes appointments where our service provider is unable to access the property, is turned away, or the patient is unavailable at the specified time. In the event that VeniDirect cancels an appointment with less than 24 hours' notice, a new appointment will be scheduled for the patient without penalty. Availability permitting. VeniDirect provides irrevocable, non-tangible services, therefore a "convenience fee" is charged when you book. Except as outlined in our Cancellation Policy, the convenience fee is not refundable. Regardless of the circumstances, once a technician has been dispatched to your home or business, you are not eligible to receive a refund or credit.

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